Refund Policy

Cancellations and/or modifications must be made in writing and can be sent by email to directbooking@clcworld.com

If cancelled or modified up to 2 days before arrival, no fee will be charged. If cancelled between 2 days and 1 day before arrival, one night will be charged. If cancelled within 24 hours of arrival or no show, full amount will be charged.

‘Stay & Save’ reservations with non-refundable rates will not qualify for any refund whether cancelled or modified.

Special offers with a 25% non-refundable deposit will not qualify for any refund whether cancelled or modified.

Early departures do not qualify for any refund. The amount due for the full reservation will be charged.

In the unlikely event that Club La Costa World should need to cancel your reservation, you will be informed immediately. Alternative accommodation of the same standard, or higher, or a full refund will be offered. We regret we cannot pay compensation or any reimbursement of any expenses or costs you may incur as a result of any such cancellation or change.