Cancellations and/or modifications must be made in writing and can be sent by email to

If cancelled or modified up to 2 days before date of arrival, 25% of the total price will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

‘Stay & Save’ reservations with non-refundable rates will not qualify for any refund whether cancelled or modified.

Early departures do not qualify for any refund. The amount due for the full reservation will be charged.

In the unlikely event that Club La Costa World should need to cancel your reservation, you will be informed immediately. Alternative accommodation of the same standard, or higher, or a full refund will be offered. We regret we cannot pay compensation or any reimbursement of any expenses or costs you may incur as a result of any such cancellation or change.